Privacy Policy
This Privacy Policy describes how Durabelt Inc., located in Prince Edward Island, Canada (“Durabelt,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information. Durabelt is a division of Noffsinger Manufacturing, Inc. (United States). This Policy applies to all visitors to our website, including users from Canada, the United States, the European Union, and other regions.
1. About Durabelt Inc.
Durabelt Inc. is a Canadian business located in Prince Edward Island and is a division of Noffsinger Manufacturing, Inc., based in the United States. We manufacture and supply industrial belting solutions to customers worldwide.
2. Personal Information We Collect
We collect personal information that you voluntarily provide and information collected automatically when you use our website.
A. Information You Provide
- Name
- Email address
- Phone number
- Company name
- Country or region
- Project details or quote information
This information is collected through our Contact Form and Quote Form.
B. Information Collected Automatically
We use Google Analytics 4 (GA4) to collect data such as:
- IP address (anonymized where possible)
- Device type
- Browser and operating system
- Pages visited and time spent on the site
- Referring pages
- General geographic location
Google Analytics 4 does not store personally identifiable information unless you explicitly submit it through a form.
3. How We Use Personal Information
We use the information we collect for the following purposes:
- Responding to inquiries and quote requests
- Providing product or technical information
- Maintaining website functionality and security
- Analyzing website usage and improving our services
- Meeting legal or regulatory requirements
4. Legal Basis for Processing (EU/UK Users)
If you are in the European Union or United Kingdom, we process your personal data under one or more of the following legal bases:
- Legitimate interests – responding to your inquiry or improving our site
- Consent – when you submit forms or accept optional cookies
- Legal obligations – compliance with applicable laws
5. How We Store and Protect Information
Our website is hosted on HostGator (United States). Email communications are handled through Microsoft 365. As a result, personal information may be stored in or transferred to the United States.
We implement reasonable technical and organizational safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
Because Durabelt serves global customers and uses U.S.-based hosting and email services, personal information may be transferred to or accessed from the United States and other jurisdictions. When required by law (such as under GDPR), we rely on appropriate safeguards, including:
- Legitimate interests
- Contractual necessity
- Standard Contractual Clauses (SCCs), where applicable
7. How Long We Retain Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, including responding to inquiries, providing quotations, meeting legal obligations, or resolving disputes.
8. Sharing of Personal Information
We do not sell, rent, or share personal information with third parties for marketing purposes.
We may share personal information only with:
- Service providers such as HostGator and Microsoft 365
- Professional advisors (legal, accounting) when necessary
- Authorities, if required by law
9. Cookies and Tracking Technologies
Our website uses cookies for essential functionality and analytics through Google Analytics 4. You may adjust your browser settings to block cookies, but this may affect site functionality.
10. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as PIPEDA (Canada), GDPR (EU/UK), and CCPA/CPRA (California). These may include:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (where applicable)
- Restriction of processing
- Data portability
- Withdrawal of consent
- Opt-out of certain data sharing (California)
To exercise these rights, please contact us using the link to our contact form.
11. California Privacy Notice (CCPA/CPRA)
California residents have specific rights regarding their personal information, including the right to know what data is collected, the right to request deletion, and the right to opt-out of certain data transfers. Durabelt does not sell or share personal information as defined by the CCPA/CPRA.
12. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our online form.
Durabelt Inc.
P.O. Box 1120
16 Kent Dr.
Montague, PEI
COA 1R0 Canada